Senior Delivery Manager (Consultant)

The role

As a team, we transform our client’s businesses using a combination of strategic thinking, customer-centric service design, and agile engineering practices. We do this at internet scale – driving innovation, and enriching people’s lives. Our skills and talent enable PA’s purpose of creating positive a human future in a technology driven world.

As part of our Digital team, you’ll work alongside colleagues from across PA – delivering transformative digital solutions to today’s most complex business challenges. Our teams are trusted to deliver and given the space to be awesome. We’re an inclusive community for the curious, generous, pragmatic and committed digital practitioner.

At PA Consulting Group we help some of the largest and most complex organisations from across the globe to adapt and excel by adopting digital thinking and ways of working. To us, Digital Delivery is much more than a methodology; it’s the key to building the right leadership, cultural and organisational structure. Our business is made up of some of the world’s smartest Digital practitioners.

At PA, we take an innovative approach to technology consulting. That’s why we only hire the most innovative thinkers. With a global network of FTSE 100 and Fortune 500 clients, we offer our consultants unrivalled opportunities for growth and give them the freedom they need to excel. Whether they’re interested in solving complex challenges, executing organisational change or inspiring unconstrained ideation, we offer them a place to carve out a lasting career. Employee-owned, award winning and highly ambitious, at PA we are a different kind of consultancy.

What we're looking for

The Senior Delivery Manager’s role at PA is to set the team up for success, support them in problem solving and enable them to come up with their own insights and products within constraints. But that doesn’t mean delivery management sits ‘outside’ the team. As Senior Delivery Manager you’ll be in and of the delivery, shoulder-to-shoulder with the team and deep in the detail of the work.

You’ll be fully client-facing, harnessing the metrics coming from the team, both to help the team improve its own throughput and to inform clients and others about how the teams are delivering. You’ll be experienced at delivering digital projects, breaking down barriers for your team, planning at a higher level, developing client relationships and getting into the detail to make things happen. You will ensure our delivery solutions are robust, risk managed and commercially strong.

You will play a role in the formation and running of high performing teams, where people are excited about the work they are undertaking. This means you are not set in one process or way of thinking but willing to learn new skills and approaches to solve our client challenges; though you will be an experienced and proficient Agile practitioner. You will spend approximately 85% of your time in the work and 15% of your time supporting the development of the Delivery capability and new business.

Key Responsibilities:

  • In discussion and agreement with the team, implement the agreed delivery approach and take responsibility for ensuring projects are delivered successfully
  • Clearly communicate delivery approaches and decisions to others and be ‘in the work’ yourself
  • Evolve and codify our Delivery practice, learning and iterating frequently and document findings, tools and approaches
  • Set an example of what great Delivery Management looks like, ensuring quality and attention to detail is embedded throughout our work.
  • Spot warning signs of things going wrong and provide recommendations to alleviate significant delivery challenges
  • Lead the team to accurately scope, estimate and define effort for complex projects, to create proposals and Statements of Work
  • Make timely decisions, communicate them clearly and action them swiftly.

Key Skills:

Leadership Skills

  • Confidently set up and run project rhythms and routines, with the team and client
  • Be visible to your teams and our clients, and regularly undertake activities to engage and build trust with the team, the client and the stakeholders
  • Get the best out of people by giving enthusiastic and encouraging messages on priorities, objectives and expectations

Communication Skills

  • Ensure feedback is flowing appropriately, is observed, analysed and actioned by the team to improve delivery practices
  • Maintain clear, calm communication in challenging circumstances, leading by example
  • Use your strong communication skills within the team and client to resolve issues

Specialist Skills and requirements

  • Demonstrable commercial acumen, with excellent written and numerical skills. You will be experienced in writing Statements of Work, project approaches and proposals
  • Experience in estimating, scoping and delivering large scale digital projects and products, using a variety of techniques
  • Experience in running technical/engineering projects and organising teams for Agile delivery, with rapid, iterative delivery using modern digital practices

About us

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 3,200 specialists in consumer, defence and security, energy and utilities, financial services, government, health and life sciences, manufacturing, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Europe, and the Nordics.

PA. Bringing Ingenuity to Life.

The Delivery team

We build high-performing teams to scope, set up and lead engagements that deliver digital transformation, digital products and digital services; combining the best methodologies, people and conditions.

More about Delivery
Lauren Davies Delivery Lead

Lauren Davies

"No matter how busy we might be, in the Delivery team we always spare the time to come together to socialise, share knowledge, mentor, and ultimately develop our practice. With such varied backgrounds, different members sharing how they wouldovercome challenges is invaluable, and somethingI’ve not really experienced elsewhere."

Benefits

We all work best when we feel valued, supported and life feels balanced, so we got the folks who actually work here to design our benefits.

Looking after you and yours

Flexible healthcare plans just for you or your family. Depending on your office location, we offer a range of benefits including dental, eye tests, gym discounts, Cycle to Work, and more.

Finding work/life balance

Now, more than ever, we’re big on flexible working. Whatever the situation at the time, we’ll have an open discussion about what works for you. We’ve also enhanced our parental leave, so you can make more time for what really matters.

Taking a break

Because there’s more to life than just work… All our office locations have competitive annual leave allowances. You can also buy up to five extra days per year.

Personal growth

Learning never stops – it feeds the mind, expands our skills, and strengthens our team. We offer a range of ongoing internal and external training programmes covering everything you'll need to feed and grow your career ambitions.

Planning for the future

Don't worry, we offer all the sensible stuff, including a pension, life assurance, income protection schemes, and PA shares.

Giving back

Take advantage of our great Give as You Earn scheme, or why not volunteer up to three days a year for a charity close to your heart?

A home for everyone

Whether just starting out, or a practised hand, we have active and firm-wide support communities in place to help everyone get the support they need.

Find out more

Going further afield

With offices in countries across the globe, as a firm, we’re able to relocate folks who want to move – whether temporarily or permanently. Your starting location doesn’t have to be forever, as your career takes off.

Location

The base office for this role is Farringdon, London. However, you may sometimes be required to work onsite at client offices, too. You can find out more about our offices and remote working approach on our Locations page.

Address

50 Farringdon Rd, London EC1M 3HE

Transport links

Our office is a short walk from Farringdon station. Farringdon is on the National Rail as well as Circle, Hammersmith & City, and Metropolitan Underground lines.

Farringdon - 5 minute walk
London Bridge - 15 minutes by tube
Waterloo - 12 minutes by tube

Our offices

Diversity Statement

We believe that diversity makes us a stronger firm and look to employ people with different ideas, styles and skillsets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.

We welcome international applications, but we are unable to offer sponsorship for work permits, so you will need to have the full right to live and work in the UK. Unfortunately, your application will be automatically rejected if you do not have these rights.