Operational Resilience Consultant - Financial Services

The role

About us

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are 3,300 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. 

PA. Bringing Ingenuity to Life.

PA’s Operational Resilience team help our clients to design and build resilient businesses to protect their reputation, respond to regulation and maintain competitive advantage. 

Our view is that business resilience can only be sought through an analysis of end-to-end operations; that today’s organisations need an approach that is broader than the previous traditional disciplines of business continuity management. Our method is to critically assess resilience matters in all vulnerable areas of an organisation. 

We are therefore, seeking flexible consultants who are comfortable dealing with all resilience elements, ranging from third parties, people and security to the vital IT functions that underpin modern businesses. Our approach has a foundation is the fundamentals of managing risk and this understanding will need to be applied to complexities of modern business. There will be the opportunity to further develop and shape PA’s Operational Resilience team, contribute to thought leadership and generate assets to improve the team’s capability. 

We are looking for consultants with the multi-disciplinary outlook to deliver our view of what makes a business resilient. Specifically, we are seeking. 

  • An ambitious consultant who has a passion for designing resilience businesses and building a more robust economy 
  • Someone self-motivated with an unwavering sense of pride in their work and a clear record of success 
  • Stakeholder management skills, capable of managing interactions across the business 
  • Knowledge of the operations of an information technology department and the importance it plays to successful business operations. A confidence and interest in where IT can make a business vulnerable is must 
  • Technical experience (typically three years +) in many of the following is essential (including regulatory requirements): Operational Resilience, Business Continuity, Third Party Risk Management, OCIR, Crisis Management, IT Service Management, IT continuity, Security, Risk Management, Supply Chain Resilience, Disaster Recovery
  • Familiarity with IT service models such as COBIT and ITIL would be beneficial 
  • Experience of relevant international standards for resilience, risk management, information security and service continuity 
  • Certification to relevant industry bodies such as; BCI, DRI, CISSP, IRM would be desirable 
  • Familiarity with Financial Services Regulation and a financial services background, but recognising that resilience principles apply across sector 


We all work best when we feel valued, supported and life feels balanced, so we got the folks who actually work here to design our benefits.

Looking after you and yours

Flexible healthcare plans just for you or your family. Depending on your office location, we offer a range of benefits including dental, eye tests, gym discounts, Cycle to Work, and more.

Finding work/life balance

Now, more than ever, we recognise the value of flexible working. As soon as you join, we’ll have an open discussion about what works best for you. We’ve also enhanced our parental leave, so you can make more time for those major family milestones.

Taking a break

Because there’s more to life than just work… All our office locations have competitive annual leave allowances. You can also buy up to five extra days per year in addition to your standard allowance.

Personal growth

Learning never stops – it feeds the mind, expands our skills, and strengthens our team. We offer a range of ongoing internal and external training programmes covering everything you'll need to grow your career ambitions and keep you curious.

Planning for the future

We offer all the sensible things as well, including a pension, life assurance, income protection schemes, and PA shares.

Giving back

Take advantage of our great Give as You Earn scheme, or why not volunteer up to three days a year for a charity close to your heart?

A home for everyone

Whether you’re just starting out, or you’re a practiced hand, we have active and firm-wide support communities in place to help everyone at PA get the support they need.
Find out more

Going further afield

With offices spread across the globe, we’re able to relocate our people who want to move – whether temporarily or permanently. Your starting location doesn’t have to be forever, as your career takes off – so can you.


The base office for this role is Victoria, London. However, you may sometimes be required to work onsite at client offices, too. You can find out more about our offices and remote working approach on our Locations page.


10 Bressenden Place, Westminster, London SW1E 5DN

Transport links

Our office is a short walk from Victoria station. Victoria is on the National Rail as well as Circle & District and Victoria Underground lines.

Victoria – 2 minutes walk
Charing Cross – 15 minutes by tube
Waterloo – 15 minutes by tube

Our offices

Additional Information


  • Private medical insurance
  • Travel allowance
  • 25 days annual leave with the opportunity to buy 5 additional days
  • Company pension scheme
  • Annual performance-based bonus
  • Life and Income protection insurance
  • Tax efficient benefits (cycle to work, give as you earn)
  • Additional optional benefits (Dental, critical illness, spouse/partner life assurance)

Inclusion & Diversity

We believe that diversity makes us a stronger firm and look to employ people with different ideas, styles and skill sets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com