Digital Strategy and Transformation Consultant

The role

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 3,200 specialists in consumer, defense and security, energy and utilities, financial services, government, health and life sciences, manufacturing, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Europe, and the Nordics.

PA. Bringing Ingenuity to Life.

Digital Design at PA 

We are a vibrant service and product design community of experts, with deep specialist practitioner skills across all parts of the design spectrum – covering research, design strategy and service design, UX/UI and IA, through to content, prototyping and movement. 

We display a generalist attitude; an understanding of the whole design process, and can easily navigate, communicate and practice the full spectrum. 

We are passionate about the possibilities for innovation between Strategy, Design and Front End. We're embedded in mixed discipline teams, are collaborative and believe in continual learning and supportive peer review. 

Your day to day 

This is a senior specialist practitioner role - you’ll spend your time on client projects, often deeply immersed in a small number of projects, contributing your expertise and leading more junior specialist practitioners. More senior roles have sales targets. This one does not, but you will play a role in growing client relationships and winning work.

The role includes:
 

  • With clients and colleagues, design and deliver strategic approaches to projects and problems - defining engagement model, project approach, transformation activities, tasks, deliverables, etc. and explain them convincingly to clients and collaborators
  • Design and lead:
  • Customer/user research and insight, market research, and stakeholder engagement and evangelism – to uncover and articulate opportunity
  • Design thinking, vision and innovation workshop activities, and co-creation sessions – to visualize and express the vision for the transformed experience
  • Operational and capability change planning, case-for-change activities – to plan the transformed organization, and justify the change
  • Establish your own relationships with key clients. Actively work to identify, define and win more work from our existing clients
  • Model behaviors that create the best project experience and outcomes for all participants, in high-performing teams. Set and manage clear expectations for these behaviors and coach individuals/teams to exceed them.

What you bring

·       Experience design, business design, organization change, system thinking, commercial case making, roadmap creation, horizon-scanning, analysis and consulting 

·       Forming and proposing early hypotheses, as a starting point to collaborative iteration (happy being publicly wrong too) 

·       Collaboration - reconciling differences and opposing views; challenging and refining together, seeking and offering feedback, seeking counter-opinions 

·       Using impactful storytelling techniques, backed by data, to explain, and persuade in formal pressured settings (in writing and presentations) to large senior audiences. 

The personal attributes we’d expect for someone to be successful in this role are: 

·       Confident, articulate and persuasive – clear thinking, crisp argument, summarizes well, tells good stories backed with robust detail and data 

·       Imaginative, innovative, creative, curious – enjoys generating ideas, novel directions, solving complex problems, entering new territory, uncovering, probing, digging into the detail 

·       Able to have full and frank conversations – sensitive and robust in equal measure 

·       Ambitious for the quality and impact of the work, and for the performance of the team 

·       Warm – matches depth of expertise with genuine approachable friendliness and integrity to build high-trust relationships and foster an environment of inclusivity and psychological safety 

The Transformation team

We help clients understand the value digital can bring to the core of their business and transform ideas for change into action.

More about Transformation
Chike Eduputa Principal Consultant – Data Digital Strategy

Chike Eduputa

"I love working with smart people with diverse personalities and experiences, who can apply critical thinking and logic to create ingenious solutions to pressing client needs. At the heart of PA lies her people, with unique talents, deep expertise and a mindset that no challenge is too great."

Benefits

We all work best when we feel valued, supported and life feels balanced, so we got the folks who actually work here to design our benefits.

Looking after you and yours

Flexible healthcare plans just for you or your family. Depending on your office location, we offer a range of benefits including dental, eye tests, gym discounts, Cycle to Work, and more.

Finding work/life balance

Now, more than ever, we recognise the value of flexible working. As soon as you join, we’ll have an open discussion about what works best for you. We’ve also enhanced our parental leave, so you can make more time for those major family milestones.

Taking a break

Because there’s more to life than just work… All our office locations have competitive annual leave allowances. You can also buy up to five extra days per year in addition to your standard allowance.

Personal growth

Learning never stops – it feeds the mind, expands our skills, and strengthens our team. We offer a range of ongoing internal and external training programmes covering everything you'll need to grow your career ambitions and keep you curious.

Planning for the future

We offer all the sensible things as well, including a pension, life assurance, income protection schemes, and PA shares.

Giving back

Take advantage of our great Give as You Earn scheme, or why not volunteer up to three days a year for a charity close to your heart?

A home for everyone

Whether you’re just starting out, or you’re a practiced hand, we have active and firm-wide support communities in place to help everyone at PA get the support they need.
Find out more

Going further afield

With offices spread across the globe, we’re able to relocate our people who want to move – whether temporarily or permanently. Your starting location doesn’t have to be forever, as your career takes off – so can you.

Location

The base office for this role is Boston, United States. However, you may sometimes be required to work onsite at client offices, too. You can find out more about our offices and remote working approach on our Locations page.

Additional Information

All your information will be kept confidential according to EEO guidelines.