Customer Success Engineer - Cyber Security

The role

We’re an innovation and transformation consultancy that believes in the power of ingenuity to build a positive-human future in a technology-driven world. Our diverse teams of experts combine innovative thinking with breakthrough-technologies to progress further, faster.

Oakdoor™ by PA Consulting is disrupting the cyber security world of cross domain with the next generation of data diodes. 

We are bringing best-in-class technology to the most important networks in the world. Application engineering is all about bringing technology solutions to some of the most challenging problems our clients face, so you can expect to be working on some of the most interesting problems in the cyber security domain.  

We need you to help our customers understand cross-domain solutions, support the integration of our products, and feedback suggestions, ideas and issues to the development teams. You will be working across Government, Defence & Security, Critical National Infrastructure, Financial Services and many more sectors.  

You will be based within the UK, ordinarily from home, with the ability to travel to clients within the M4 corridor as required, plus regular visits to your colleagues in the development team in Cambridge.  

You will either currently hold, or be willing obtain, UK security clearance. 

Isn’t it time you joined us?  

Ideally we would expect you will have a combination of: 


Essential technical skills: 

·  Software development background 

·  Linux and or Windows sys admin skills – knowing how to debug network applications  

·  Understanding of networks, networking technology and cyber security principles 


Desirable technical skills: 

·  Experience with languages such as Python, C++ 

·  Familiar with Container (Docker) technology 

·  Familiar with CI and automation 

·  Familiar with Cloud vendors (AWS, Azure, Google) 

·  A desire to push for continuous improvement 

· Knowledge or experience of a specific area of interest, for example: cloud, embedded software, IoT, system administration, sensors, robotics, VR/AR 


Essential behavioural skills:

· Excellent written and verbal communication  

·  Excellent time management and organisation  

·  Direct experience of working with clients 

·  The versatility and flexibility to apply your skills to new challenges and solve unfamiliar problems 

·  The ability to work collaboratively as part of a team, through pairing and independently   


Degree educated, or qualified by experience, in a relevant subject area.


We all work best when we feel valued, supported and life feels balanced, so we got the folks who actually work here to design our benefits.

Looking after you and yours

Flexible healthcare plans just for you or your family. Depending on your office location, we offer a range of benefits including dental, eye tests, gym discounts, Cycle to Work, and more.

Finding work/life balance

Now, more than ever, we’re big on flexible working. Whatever the situation at the time, we’ll have an open discussion about what works for you. We’ve also enhanced our parental leave, so you can make more time for what really matters.

Taking a break

Because there’s more to life than just work… All our office locations have competitive annual leave allowances. You can also buy up to five extra days per year.

Personal growth

Learning never stops – it feeds the mind, expands our skills, and strengthens our team. We offer a range of ongoing internal and external training programmes covering everything you'll need to feed and grow your career ambitions.

Planning for the future

Don't worry, we offer all the sensible stuff, including a pension, life assurance, income protection schemes, and PA shares.

Giving back

Take advantage of our great Give as You Earn scheme, or why not volunteer up to three days a year for a charity close to your heart?

A home for everyone

Whether just starting out, or a practised hand, we have active and firm-wide support communities in place to help everyone get the support they need.

Find out more

Going further afield

With offices in countries across the globe, as a firm, we’re able to relocate folks who want to move – whether temporarily or permanently. Your starting location doesn’t have to be forever, as your career takes off.


The base office for this role is Bristol, UK. However, you may sometimes be required to work onsite at client offices, too. You can find out more about our offices and remote working approach on our Locations page.

Additional Information


Private medical insurance
• Travel allowance 
• 25 days annual leave with the opportunity to buy 5 additional days
• Company pension scheme
• Annual performance-based bonus
• Life and Income protection insurance
• Tax efficient benefits (cycle to work, give as you earn)
• Additional optional benefits (Dental, critical illness, spouse/partner life assurance)

About us:

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

PA. Bringing Ingenuity to Life.


We believe that diversity makes us a stronger firm and look to employ people with different ideas, styles and skillsets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.

We welcome international applications, but we are unable to offer sponsorship for work permits, so you will need to have the full right to live and work in the UK. Unfortunately, your application will be automatically rejected if you do not have these rights.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us on