Amazon Voice Engineer

The role

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 3,200 specialists in consumer, defence and security, energy and utilities, financial services, government, health and life sciences, manufacturing, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Europe, and the Nordics.

PA. Bringing Ingenuity to Life.

 

Our Amazon Engineers work on digital transformation initiatives and lead digital pods, enabling development using cloud services primarily on AWS. You will work on innovative business problems to develop and implement solutions as a ‘proof of value’ to support account growth and work with delivery teams to assure the solution through to production and roll out. Client enablement is a huge part of our offering. When we deliver our new digital services, we make sure our clients can maintain them, and so you could find yourself coaching the end client in how they operate their new service. 

We emphasise the end-to-end solution delivery that realise value at the earliest opportunity. For us, it's about bringing ingenuity to life by putting the right tools and processes in place, not running the operations of a service. As a Voice Engineer, you will find yourself working on exciting projects, across a range of sectors and technology sets. The team will be looking to you to put the right things in place to facilitate the delivery of the service. 

We want enablers. This isn't about you owning a toolkit but being an integral teammate. That means being a player-coach developing the skills of your colleagues and evangelising the product-led delivery approach. Likewise, they'll invest in you, so you can learn new development skills or perhaps assisting in the implementation of a technical framework. It's all about crafting a highly skilled performing team. We'll make an investment in you - making you a consultant with a highly diverse and applicable skillset, but we'll also need you to invest in us, helping us develop our AWS delivery approach and capability. 

Amazon & AWS are significant growth areas for us with a diverse and growing capability. There are a variety of different tools, cloud technologies and approaches. We don't expect you to know them all, but we're interested in speaking to engineers with the following abilities: 

  • Tackle engaging and innovative voice-connectivity, speech-based projects working with talented clients and PA teams  

  • Provide technical leadership and subject-matter expertise and be able to coach development teams on appropriate frameworks   

  • Perform roles across the whole development lifecycle for clients with the ability to provide hands-on capability where and whenever necessary to get the project delivered  

  • Shape and deliver projects and programmes to individual client needs  

  • Help form and specify repeatable solutions based upon Alexa and Connect to the wider AWS services  

  • Where needed, provide pre-sales support on Amazon Alexa & Connect to prospective clients needs and RFx bids  

  • Be given the support to progress your career whilst taking increasing responsibility in business transformation projects  

As a Voice Engineer, we will be looking at you to set direction and take responsibility for successfully achieving an outcome or deliverable. You may have a team of people to support, leading a development pod, or else you could be working across multiple pods, providing some centralised expertise necessary for a larger program of work. Your clients and colleagues will look to you for: 

  • Expertise in voice-related cloud architecture. 

  • Knowledge of the development process, perhaps being responsible for the overall process across a pod, or multiple pods, creating strong values and putting robust methods and patterns in place. 

  • Maintaining communication with the client regularly, being one of the key points of engagement between the client and the project. 

  • Help shaping and contributing to bids, working with a bid team on the approach or proposal and perhaps even presenting to clients in a formal selection process. 

  • Playing a role in account management and strong consulting skills. 

  • Help form & specify repeatable solutions based upon Amazon & AWS voice services for the wider Go-To-Market teams at PA. 

  • Ability to travel to client site, where required. 

The Engineering team

We have deep full-stack development expertise across multiple technologies. We have specialists in Architecture, Quality Assurance and DevOps – as well as colleagues with expertise in Cloud, Artificial Intelligence, Internet of Things and Technology Innovation.

More about Engineering & Devops
Front-End Developer

Claire Bates

"The thing I love most about working here is the people. I really enjoy working with people who make an effort to share knowledge, take mental health at work seriously, and care about addressing anything that isn’t working well."

Benefits

We all work best when we feel valued, supported and life feels balanced, so we got the folks who actually work here to design our benefits.

Looking after you and yours

Flexible healthcare plans just for you or your family. Depending on your office location, we offer a range of benefits including dental, eye tests, gym discounts, Cycle to Work, and more.

Finding work/life balance

Now, more than ever, we recognise the value of flexible working. As soon as you join, we’ll have an open discussion about what works best for you. We’ve also enhanced our parental leave, so you can make more time for those major family milestones.

Taking a break

Because there’s more to life than just work… All our office locations have competitive annual leave allowances. You can also buy up to five extra days per year in addition to your standard allowance.

Personal growth

Learning never stops – it feeds the mind, expands our skills, and strengthens our team. We offer a range of ongoing internal and external training programmes covering everything you'll need to grow your career ambitions and keep you curious.

Planning for the future

We offer all the sensible things as well, including a pension, life assurance, income protection schemes, and PA shares.

Giving back

Take advantage of our great Give as You Earn scheme, or why not volunteer up to three days a year for a charity close to your heart?

A home for everyone

Whether you’re just starting out, or you’re a practiced hand, we have active and firm-wide support communities in place to help everyone at PA get the support they need.
Find out more

Going further afield

With offices spread across the globe, we’re able to relocate our people who want to move – whether temporarily or permanently. Your starting location doesn’t have to be forever, as your career takes off – so can you.

Location

The base office for this role is Victoria, London. However, you may sometimes be required to work onsite at client offices, too. You can find out more about our offices and remote working approach on our Locations page.

Address

10 Bressenden Place, Westminster, London SW1E 5DN

Transport links

Our office is a short walk from Victoria station. Victoria is on the National Rail as well as Circle & District and Victoria Underground lines.

Victoria – 2 minutes walk
Charing Cross – 15 minutes by tube
Waterloo – 15 minutes by tube

Our offices

Additional Information

• Private medical insurance
• Interest free season ticket loan
• 25 days annual leave with the opportunity to buy 5 additional days
• Company pension scheme
• Annual performance-based bonus
• Life and Income protection insurance
• Tax efficient benefits (cycle to work, give as you earn)
• Voluntary benefits (Dental, critical illness, spouse/partner life assurance)

 

PA is committed to building an inclusive and supportive culture where diversity thrives, and all of our people can excel. We believe that greater diversity stimulates innovation, enabling us to fulfil our purpose of ‘Bringing Ingenuity to Life’, supporting the growth of our people, and delivering more enduring results for our clients.

We only recruit, promote and reward our people based on their contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age or marital status.

We welcome international applications, but we are unable to offer sponsorship for work permits, so you will need to have the full right to live and work in the UK. Unfortunately, your application will be automatically rejected if you do not have these rights.